Customer Service Representative (CSR)

Telemarketing · Permanent WFH, Philippines
Department Telemarketing
Employment Type Full-Time/Senior
Minimum Experience Entry-level
Compensation Starting at P12,000 - P14,000 monthly

Be part of a passionate team and create opportunities!


CUSTOMER SERVICE REPRESENTATIVE


Job Description:

  • Outbound calls for surveys, lead generation, event invitation and/or sales
  • Inbound calls to resolve customer queries or close lead/sales
  • Data entry to update customer relationship management (CRM) software
  • Respond to emails
  • Create reports using Microsoft Office and Google Drive
  • Meet service level agreements set forth
  • Perform other duties as assigned


Qualifications:

  • Excellent English communication skills
  • Typing Speed: at least 40WPM
  • Ability to work under pressure
  • Ability to multitask, prioritize and manage time efficiently
  • Customer orientation and ability to adapt and respond to different types of personalities
  • Intelligent
  • No BPO experience required; fresh graduates are welcome to apply


MUST HAVE the following equipment:

  • Hardware: Laptop/Desktop (at least Pentium processor and 4 GB RAM)
  • Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling feature
  • Internet connection: Wired connection; minimum of 10 Mbps
  • Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Skype


So, why join us?

  • Permanent work-from-home
  • Full Time and Long Term Employment
  • Basic Salary + Government Mandated Benefits
  • Internet allowance, Bonuses and other incentives
  • Salary will be based on: Skills, Attitude, Performance, Attendance
  • US and Canadian clients
  • Shift: Graveyard Monday to Friday
  • Training: less than a month


WE LOOK FORWARD TO MEETING YOU!

Thank You

Your application was submitted successfully.

  • Location
    Permanent WFH, Philippines
  • Department
    Telemarketing
  • Employment Type
    Full-Time/Senior
  • Minimum Experience
    Entry-level
  • Compensation
    Starting at P12,000 - P14,000 monthly